Senior Industrial Officer/Industrial Officer 20160509

General Overview

The Health Services Union is a strong, growing union that aims to use its collective power to build a fair and just society through improving conditions for our members in the health and aged care industry.

Our union is focused on growth and draws its strength from the diversity of our membership.

We are currently looking for a permanent full time Industrial Officer to join our team.

There is a single position vacant within the industrial department and appointment will be made at Senior IO or IO level based on the skills and experience of the successful applicant.

The Senior IO performs all of the duties of an Industrial officer but will possess a very high level of technical skill and competency appropriate to their areas of responsibility and play a key role in the development, implementation and review of the union’s plans and strategies. These positions are responsible for a high level of quality outcomes within their areas of responsibility and work under limited supervision. Supervision and responsibility of lower classified employees may be required at this level.

Job Description

The Industrial Officer conducts advocacy in conciliation and arbitration arenas; provides advice in industrial matters; case manages industrial disputes; and manages industrial campaigns and enterprise bargaining agreements for wages and conditions of members.

The position entails:

  • Co-ordinating  dispute settlement procedures on more complex issues at the local level in consultation with sub branches, organisers, or individual members as required. 
  • Drafting, lodgment and conciliation of disputes before tribunals.
  • Prepare and present matters in tribunals. Prepare matters and assist senior staff or legal counsel in complex matters before tribunals or courts.
  • Provide sound advice and support on industrial matters.  This will include matters allocated by the Manager Industrial Division, and those referred from organisers, sub branches, and from the Member Service Division.
  • Take individual responsibility for cases requiring on-going support, including handling matters in a timely way and keeping full records.
  • Mentor other industrial staff and member services division staff on industrial processes, advocacy and negotiation, dispute resolution techniques and project/portfolio areas.  

Essential Experience and Qualifications

1. Expertise in advocacy in order to prepare, present and argue industrial issues, including in relevant tribunals and Fair Work Australia, and to support legal counsel as required.

2. Capacity to provide timely and sound advice and feedback to sub branches, organisers, and members on more complex industrial relations issues, union campaigns and policies. 

3. Excellent ability to initiate, research, devise and run sound industrial campaigns, enterprise bargaining negotiations and policy issues in the health care sector which reflect the priorities of members and good industrial practice.  

4 Good communication skills, including oral skills, to build effective relationships with sub branches, organisers, delegates and others in the health care sector on both individual industrial workplace matters and broader policy or campaign matters.

5 Accountability for individual outcomes, including timeliness; organisational, recording and report-writing skills; follow-up and report back skills.

6. Ability to work as a member of a team - including flexibility to take on other duties and responsibilities as required; share information; mentor other staff; and commit to upgrading own  work-related skills.


Relevant legal studies or tertiary qualifications.


Salary between $88,000 and $115,568 will be offered based on skills and experience.

Any questions concerning the position can be directed to the jobs@hsu.asn.au email.

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Health Services Union NSW

Closing Date

Saturday, May 21, 2016

Closing Time

06:00 PM


109 Pitt St
Sydney, NSW 2000

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Contact Name

Ben Chapman

Contact Email

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