I.T. Manager –1 year contract, reviewed to potential full time appointment

The Transport Workers’ Union is one of the largest and most powerful unions in Australia, representing transport workers and those who work with connection to the transport industry.

We are seeking a full time IT Manager to be based out of our growing Parramatta Office to provide Customer Service, IT maintenance and strategic IT development to benefit all TWU technology users.

IT Manager Responsibilities include:

Provide exceptional Customer Service to all TWU technology users

Maintain existing and develop new documentation in line with Security Protocols and

Policy/Procedures of the Union

Maintain Users / Security within Active Directory and Exchange Management Console

Recommend information technology strategies, policies, and procedures by evaluating organisation

outcomes; identifying problems; evaluating trends; anticipating requirements.

Preserve assets by implementing disaster recovery and back-up procedures and information security

and control structures.

Maintains quality service by establishing and enforcing organisation standards

Microsoft Server 2012 R2 / Exchange 2013

Microsoft HyperV Virtualisation Technologies

Programming Skills, Web Development Skills, Microsoft SharePoint

Microsoft SQL / Stored Procedures / SSRS

Membership Database Management & Development including documentation updates

Assists financial objectives by forecasting requirements; preparing an annual budget; scheduling

expenditures; analysing variances; initiating corrective action.

Project Rollouts and Training

Support Remote Branches


To be successful you will have:

 Demonstrated qualifications and experience to satisfy the Technical Management, Technical

Understanding, Analysing Information, Problem Solving, Data Centre Management, Strategic

Planning, and Quality Management requirements of the role.

 An understanding of how the Union works and a demonstrated commitment to union values

social justice and the labour movement.

 The ability to motivate and educate.

 Strong communication skills.

 The ability to work flexible arrangements.

An competitive package is offered to the successful applicant, which includes an attractive salary,

25% leave loading, RDO’s, Union Mobile phone and laptop. For more experienced applicant’s the

package may be adjusted to reflect skills and experience.

Review - The review period is 12 months – a recommendation will be put forward to the State

Secretary taking into consideration performance, experience gained and any relevant qualifications


If you have a passion for justice, a demonstrated passion to the principles of unionism and

willingness to work hard then this opportunity is for you. To apply, send relevant documentation of

your work history and a cover letter outlining why you should be our next IT Manager, to

suzana.hall@twunsw.org.au by Friday December 19.

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Transport Workers' Union NSW

Closing Date

Friday, December 19, 2014

Closing Time

05:00 PM


31 Cowper St
Parramatta, NSW 2150

Google map and directions

Contact Name

Suzanna Hall

Contact Email

Contact Phone

9912 0700

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