Lead, Information Team 2058

Lead, Information Team

Member Industrial Services Team

Permanent Full-time

$151,123.00 per annum + 5 weeks annual leave

+ 12 RDOs + Christmas shut down


The New South Wales Nurses and Midwives’ Association (NSWNMA) in association with the Australian Nursing and Midwifery Federation New South Wales Branch (ANMF NSW Branch) seeks a Lead to join our Information Team within Member Industrial Services Team (MIST) on a permanent full-time basis.


In this role you will:

  1. Provide guidance and support to Team members in relation to specific issues and questions raised regarding member issues in a collegial and constructive way.
  2. Allocate workloads via the membership database or relevant referrals to Team members using accepted procedures and methodologies.
  3. Monitoring individual workloads and performance.
  4. Oversee the annual leave, sick leave, long service leave and RDO applications of Team members and making initial decisions regarding approval (noting the Manager MIST retains final approval).
  5. Manage such leave requests to ensure adequate staffing and continuity of services is maintained by the Team.
  6. Have a personal case load, whilst ensuring it is manageable and appropriate.  This case load may arise from assisting with leave relief to ensure continuity of issue management during absences of Team members.
  7. Undertake performance appraisals with all Team members in a timely fashion (noting the Manager MIST retains final approval).
  8. Liaise with the Manager MIST when issues or difficulties are encountered, with member complaints, or matters that may require a policy or procedural response.
  9. Act as a central contact point for the Team in relation to those seeking assistance (whether external or internal).
  10. Establish effective working arrangements with other Teams within MIST and across the NSWNMA and ANMF NSW Branch.
  11. Contribute towards the development and implementation of the NSWNMA/ANMF NSW Branch’s Strategic Vision 2015-20 (and its successors), which may include contributing to the development and implementation of relevant campaigns to empower member leaders and Branch officials.
  12. Ensure appropriate skill development of Team members.
  13. Promote and represent the Association by role modelling acceptable behaviour at all times.
  14. Identify personal needs for professional development and make recommendations to the Manager MIST.
  15. Complete other tasks and projects as may be required by the Manager MIST.
  16. Assist in the preparation of the following reports and any other report as required by Elected Officers.
  • Monthly Council report
  • Bi-monthly Committee of Delegates report
  • Annual Conference report


To be considered for this position you require:

Essential Criteria

  1. A degree in a management related field, or equivalent work experience, or a combination of study and work experience.
  2. Extensive experience in an industrial, advocacy, organising or related role.
  3. Capacity and/or experience to lead, manage, motivate, develop and organise staff to achieve Team, MIST and Association goals.
  4. Demonstrated ability to work autonomously and as part of a multidisciplinary team and/or in a complex team environment.
  5. Commitment to ensuring the equitable distribution of workloads across all team members, with an ability to harness differing skill sets to the best advantage of members being assisted by the NSWNMA/ANMF NSW Branch.
  6. Willingness to participate in change management and implementing relevant aspects of the NSWNMA / ANMF NSW Branch’s Strategic Vision 2015-2020 (and its successors).
  7. Demonstrated commitment to the delivery of high quality representation of individual or groups of members within the workplace.
  8. Proven ability to liaise effectively and work collaboratively, including consultation and negotiation with a wide range of stakeholders, to facilitate and achieve desired outcomes and to establish and maintain strong, productive working relationships.
  9. Strong oral and written communication skills, including capacity to produce reports and documents to a superior standard.
  10. Registered Nurse/Midwife or alternatively a strong understanding of the challenges facing the nursing and midwifery professions in the workplace would be highly regarded.
  11. Demonstrated commitment to the Union movement.
  12. Current NSW Drivers Licence.


How to apply for this position:

To apply online - http://www.nswnma.asn.au/lead-information-team-mist/

Your application must briefly address each point of the selection criteria found in the Lead, Information Team, MIST position description - http://www.nswnma.asn.au/wp-content/uploads/2017/10/Lead-MIST-PD.pdf 


Applications close Thursday 16 November 2017

NSWNMA/ANMF NSW Branch is an Equal Opportunity Employer and fosters a diverse workplace.

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NSW Nurses & Midwives' Association

Closing Date

Thursday, November 16, 2017 –
Friday, November 17, 2017

Closing Time

11:59 PM


50 O'Dea Ave
Waterloo, NSW 2017

Google map and directions

Contact Name

Employee Relations Nswnma

Contact Email

Contact Phone

(02) 8595 1234

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