United Voice Victoria - Industrial Officer

United Voice Victoria is a powerful member-led union driving change by growing union membership, developing leadership amongst our members, encouraging active member participation in the union, building and enforcing standards in our sectors, and campaigning in the community and politics.


The Industrial Officer: 

  • Resolves workplace issues by providing industrial advice to members over the phone and on site
  • Provides representation before industrial tribunals and ensures that member’s award or agreements are being enforced
  • Assists members with individual issues including discipline
  • Builds union strength by ensuring that members have a positive union experience when they receive assistance from the Union Rights Centre (URC)

We Offer

  • An exciting role in one of Australia's largest and most dynamic unions that is pioneering new ways to organise workers
  • Helping some of Australia’s most undervalued workers stand up and win respect;
  • Working alongside some of Australia’s best organisers in a union that pioneered organising in Australia
  • Great location near the Queen Victoria market
  • Six week’s annual leave and 12% superannuation

You Are 

  • Passionate and driven to improve workers’ lives and help build the union movement
  • Dynamic and multi-skilled with a capacity to work independently
  • Have high level communication skills and a solid knowledge and understanding of the Australian Industrial Relations environment

Key Tasks

Industrial Officers in the Union Rights Centre:

  • Provide a positive union experience for members through individual phone advice, and through advocacy and representation
  • Grow the union by signing workers up to the union, and developing participation and leadership through collective workplace issues, across the union
  • Execute plans to grow the union in sites and sectors designated as ‘Workplace Organising’ through sign up, participation and leadership development around workplace issues
  • Resolve issues with workers using a variety of campaign and industrial/legal tools including conciliation, courts, tribunals and agencies 


Industrial Director 

Key Selection Criteria

The Industrial Officer demonstrates:

  • Experience in one of the following: union, community, social justice, student or other activist, campaigns, volunteer work or a relevant social sciences, industrial relations or related degree
  • Ability in managing expectations around dispute resolution
  • Ability in using legislation, awards and agreements to enforce member’s rights and entitlements
  • Has significant experience in advocating in meetings, preferably through the Fair Work Commission or the Small Claims Courts
  • Excellent written and verbal communication skills
  • Ability to track, analyse, report and improve workplace practices


United Voice provides competitive pay and working conditions; a salary range of $78,660 to $90,553 inclusive of motor vehicle allowance. The position also attracts 12% superannuation, 6 weeks annual leave, 25% leave loading and salary continuance insurance. 

To Apply 

Please send your application for this role to Dan Robson, Industrial Director, via the online form https://airtable.com/shrKaJbBwzGZr0w8R with all the requested information.

Closing Date: Completed applications must be received by 12 noon, Thursday, 30th May 2019.


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Closing Date

Thursday, May 30, 2019

Closing Time

12:00 PM

Contact Name

Ghariza Sujak

Contact Email

Contact Phone

(03) 9235 7740

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