No Worker Left Behind – Services Directory
Below are a list of services available to Australian residents and migrants. Criteria may apply to each individual service, so please follow the link for that service to find out more. Unions are also campaigning to provide all workers access to the $1500 fortnightly wage subsidy. Sign our No Worker Left Behind petition here.
Index
Emergency Food Assistance in Sydney
Emergency food assistance in NSW
Charities and Non-Government Organisations
NSW universities and education providers
Australia’s Immigration and Border Arrangements
Foreign Embassies and Consulates in Australia
Emergency Food Assistance in Sydney
City of Sydney Meals on Wheels
Website: https://www.cityofsydney.nsw.gov.au/community/community-services/older-adults/meals-on-wheels
Phone: 8512 4230 (Monday to Friday, 8.30am to 3pm)
Uniting Harris Community Centre Emergency Food Support Service
Anyone experiencing difficulties is welcome to access this service, including international students. Open Monday to Thursday between 10am to 12pm and 2pm to 4pm.
Please call 9552 1140, text 0401 670 712 or email harriscentre@uniting.org with your details and reason for accessing this service.
OzHarvest
Provides food hampers from their market in Kensington for people facing food insecurity.
Website: https://www.ozharvest.org/what-we-do/market/
The Staples Bag
Has affordable groceries for those facing food insecurity in Campsie and Parramatta.
Website: https://www.thestaplesbag.ssi.org.au/
Hearth and Soul
Provides free meals to anyone suffering job or revenue loss as a result of COVID-19. Please register a date to receive a takeaway meal from this Newtown restaurant.
Website: https://hearthandsoul.com.au/
Addi Road Food Pantry
Has affordable, fresh food for those facing food insecurity based in Marrickville.
Website: https://addiroad.org.au/the-food-pantry/
Emergency food assistance in NSW
FoodBank
Connects people in need to charity partners who provide meal and grocery services throughout NSW.
Website: https://www.foodbank.org.au/covid-19-nswact/?state=nsw-act
Phone: (02) 9756 3099
Food Fairness Illawarra
Lists all the free meal services available in the Wollongong area for anyone facing food insecurity.
Fact Sheet: http://foodfairnessillawarra.org.au/wp/wp-content/uploads/2012/01/Low-Cost-and-Free-Meals-Directory-2018.pdf
Anglicare
Provides free emergency food packages for anyone facing food insecurity. Also provides low-cost groceries through their Community Pantry.
Website: https://www.anglicare.org.au/what-we-offer/food-and-financial-assistance/help-with-food/
Food Recovery
Provides free meals and food hampers to those facing food insecurity on the Far North Coast of NSW.
Website: http://www.foodrecovery.org.au/locations.html
Accommodation and housing
NSW Government moratorium on rental evictions
If you need help to understand your legal situation, contact International Student Legal Service NSW or the Tenants’ Union of New South Wales for free advice.
More information on this is available at https://www.pm.gov.au/media/national-cabinet-statement (Commercial and residential tenancies section).
NSW Fair Trading – Information for tenants
NSW Fair Trading is working closely with stakeholders to monitor the effect COVID-19 is having on consumers and businesses, and will continue to offer as much support and guidance as possible.
The Tenants Advice and Advocacy Services provides assistance and advocacy to all tenants, including international students.
To find your nearest Tenants Advice and Advocacy Service, go to www.tenants.org.au or call +612 8117 3700.
Emergency accommodation for international students
City of Sydney Homelessness Unit
The City’s Homelessness Unit continues to provide 7 day a week coverage, and public space liaison officers continue to engage with people experiencing homelessness. Staff are providing people sleeping rough with the most up-to-date information from NSW Health, along with information about available services and accommodation.
Website: www.cityofsydney.nsw.gov.au/community/community-support/homelessness
Phone: 9265 9333
Wayside Chapel
Wayside is open from 9.30-1pm 7 days per week for showers, practical support and takeaway breakfast and lunch. 2pm – 4pm phone outreach only
2pm – 8pm – phone outreach, street reach and home out reach (front yard by referral from day staff)
Website: https://www.waysidechapel.org.au/
Phone: 9581 9100 (Kings Cross) or 9581 9190 (Bondi Beach)
Link2Home
From 9am to 10pm daily, Link2home provides callers with information, assessments and referrals to homelessness support and accommodation services across NSW.
Website: https://coronavirus.dcj.nsw.gov.au/services/housing-and-homelessness
Phone: 1800 152 152
AskIzzy
Ask Izzy is a search tool to help people who are homeless or at risk of homelessness find shelter, food, health and other critical support services.
Website: https://askizzy.org.au
St Vincent de Paul Society
Emergency housing in NSW
Website: https://www.vinnies.org.au/page/Find_Help/NSW/Housing
Rough Edges
Rough Edges is a non-government organisation that aims to bring a greater sense of self to everyone who walks through their doors. Opening hours to be confirmed on a daily basis. Please call in advance for take away dinner (7:30pm-8:30pm), case management and counselling.
Website: https://www.roughedges.org/
Phone: 9360 6844
Charities and Non-Government Organisations
Redfern Legal Centre
To access this service, call (02) 9698 7645 or make an enquiry online using their free Check-In app. Free legal advice is by appointment, usually on a Tuesday evening or a Wednesday evening, either in person, by phone or using video-link up.
Face-to-face consultations have been replaced by phone or video-link up services during the COVID-19 pandemic.
To call using a free telephone interpreter, call the Translating and Interpreting Service on 131 450. Please note that the Service can advise students living anywhere in NSW.
Website: https://rlc.org.au/our-services/international-students
Salvation Army
The Salvation Army provides all social services without discrimination. Services include housing and homelessness support, finding employment and youth services.
Phone: 13 SALVOS (13 72 58)
Website: https://www.salvationarmy.org.au/need-help/
Australian Red Cross
As more people enter mandatory self-isolation, Australian Red Cross is providing some extra help to those who don’t have the support of an income or a network of family and friends. The Australian Red Cross is working with other state and territory governments to ramp up wellbeing phone calls and other support to people who are left especially vulnerable.
Website: https://www.redcross.org.au/get-help
St Vincent de Paul Society
St Vincent de Paul Society (Vinnies) provides support for emergency housing & homelessness, finances, food, health and wellbeing to vulnerable people across Australia and NSW.
Helpline 1800 Vinnies: 1800 846 643
Website: https://www.vinnies.org.au/findhelp#!nsw
Mental health and wellbeing
The importance of mental wellbeing during COVID-19
It can feel overwhelming during this time as we work together to combat the spread of COVID-19 but there are organisations, services and resources out there to support your mental health and wellbeing.
There are several services and resources that are available in a range of languages or that have a tailored approach to supporting diverse communities.
Headspace
How to cope with stress related to COVID-19 online resource
Translation into 21 languages about services
Phone: 1800 650 890
Kid’s Helpline
Kids Helpline webpage dedicated to support during COVID-19
Phone:1800 55 1800
Youth Beyond Blue
Supporting schools
Supporting early learning communities
Beyond Blue
Looking after your mental health during the coronavirus outbreak
National Coronavirus Helpline
A list of resources about COVID-19 in other languages.
Phone: 1800 020 080
Lifeline
Mental health and wellbeing during the coronavirus outbreak
A free interpreting service for people who do not speak English is available at 13 11 14.
To access this service please:
1) Call TIS on 131 450 and ask to talk to Lifeline on 13 11 14 in the language required.
2) TIS will call 13 11 14 on behalf of the caller.
Embrace Multicultural Mental Health
Multilingual information about mental health
Head to Health
Psychological tips for coping with infectious diseases
Supporting culturally and linguistically diverse people
Transcultural Mental Health Centre
COVID-19 Information resources
Life in Mind
Mental Health Australia
Mental Health Australia has launched a new social awareness and connection campaign to promote positive mental health and wellbeing during this time of physical distancing and heightened anxiety in our community. The best way to follow the campaign is via social media using the hashtag #LookAfterYourMentalHealthAustralia
Time to Talk
Time 2 Talk is a free telephone support service for people around a range of COVID-19 related challenges relating to individuals, couples, families, and households. Time 2 Talk is a telephone service staffed by a team of qualified relationship counsellors and social workers, established to assist members of the community.
Phone: 1300 022 966
Website: www.relationshipsnsw.org.au/support-services/time-2-talk
NSW universities and education providers
University of Sydney
Financial support is available through bursaries and interest-free loans. Student support services are available including computer and mental wellbeing support.
UTS
An International Student Hardship Fund is now available to students impacted by the coronavirus pandemic. Student support services are available as normal.
UNSW Sydney
International Student Advisors are available to assist international students affected by the coronavirus pandemic.
Western Sydney University
The Student Welfare Service is available for international students to help with visa matters, financial assistance, accommodation and academic advocacy.
Macquarie University
Extensive information is provided on how international students might be affected and resources available to them. Normal support services are available to international students.
Information for international students
Normal support services are available for international students.